Complimentary skin analysis
All our treatments include personalised consultations and skin analysis. We will give advise on any treatment or products.
Client care
Our clients being totally satisfied with our service, is the utmost importance to us. If we can make your stay more comfortable or if a matter should arise that you are not completely happy with, please let us know and we will endeavour to rectify the situation immediately.
Loyalty card
This issued as a mark of respect for your valued custom and entitles you to complimentary treatments.
Skin care products
A complete range of Decleor, Matis, OPI and Australian Bodycare Tea Tree retail products are available for you to purchase.
Gift vouchers
Our gift vouchers are available to suit your requirements. Best of all give us a call with your credit card details and we can mail the gift voucher direct. Gift vouchers are valid for 6 months from date of purchase.
Gift wrapping
Simply give us a call and order your gift and we will have it beautifully gift wrapped, complete with ribbon and gift tags.
Appointments
Regretfully, late arrival for your appointment will constitute a reduced treatment time.
Courses
Payment in full will be due on the first appointment of your course of facial or body treatment. Payments are non-refundable
Cancellations policy
As a courtesy to other clients and our therapists, please give at least 24 hours notice. Please note that there is a cancellation fee of 50% if the appointment is cancelled within 24 hours, and has not been filled. Missed appointments will be charged at 100% of the treatment price.
Reservations
On booking we will ask for card details to secure your appointment. We accept all major credit cards.
Prices
The management reserves the right to change the prices without prior notice.
"Thyme for... you"
31 The Meadow, Copthorne,
West Sussex, RH10 3RQ
Tel: 01342 714182